• Managing Staff Performance & Difficult Employment Issues

    This practical and informative seminar equips managers and senior staff with the knowledge and confidence needed to navigate difficult employment situations effectively. Participants will explore disciplinary and grievance procedures, performance management approaches, workplace investigations, and employment law principles, developing practical skills that support fair, consistent, and defensible decision-making. The course focuses on helping leaders create workplace cultures that promote accountability, professionalism, wellbeing, and continuous improvement.

  • OFSTED Quality of Care/Support Reviews

    Effective quality of care and support reviews are essential to understanding how well children’s social care services meet the needs of children and young people, achieve positive outcomes and identify opportunities for improvement.

    For Children’s Homes and Supported Accommodation providers, periodic quality reviews are an important part of regulatory compliance, management oversight and continuous service development. However, the value of these reviews depends on more than gathering information and producing reports. They should provide a meaningful evaluation of the experiences of children and young people, the quality of practice and the effectiveness of the service.

  • Developing and Using an Effective Workforce Plan

    An effective workforce plan is essential to ensuring that children’s social care services have the right people, skills, experience and management arrangements to meet the needs of children and young people. For Children’s Homes and Supported Accommodation providers, workforce planning is closely connected to the quality and consistency of care and support, safeguarding, staff development, organisational resilience and regulatory compliance. However, workforce plans can sometimes become static documents that describe staffing arrangements without demonstrating how the workforce is developed, supported and reviewed.