Effective communication is one of the most powerful tools in care. Whether you’re supporting children, young people, or adults in residential or supported accommodation, your ability to communicate with clarity, empathy, and professionalism can shape outcomes, build trust, and support meaningful change.
Join us on Wednesday, 9th April, for an interactive online seminar designed to strengthen your communication skills across care and support environments.
Why This Seminar Matters
Working in care means navigating sensitive conversations, managing complex relationships, and ensuring clear communication across professional networks. But it also means understanding the everyday ways people express themselves — including those who may struggle to do so through traditional means.
This seminar will help you tune in more effectively — listening beyond words to understand the emotions, intentions, and non-verbal cues that are often at the heart of communication. You’ll also explore how people in care may use slang or alternative language to express themselves, and how to engage with these expressions with sensitivity and confidence.
🔍 What You’ll Learn
- Skilful Interpersonal Communication
Practical tools to strengthen relationships, build trust, and manage difficult conversations. - Professional Communication Across Contexts
Improve your communication in meetings, phone calls, emails, and formal reports. - Understanding Individual Communication Styles
Explore how children, young people, and adults express themselves — including the use of slang, tone, and body language. - Emotional Intelligence & Non-Verbal Communication
Learn how to ‘read between the lines’ and respond effectively to unspoken needs or tensions.
👩🏫 Meet Your Trainer – Yvette Powell
Yvette brings nearly a decade of experience in the health and social care sector, working across both children’s and adult services. Her qualifications — including a Level 5 Diploma in Leadership and Management and a Level 3 in Education and Training — support her engaging, accessible training style.
Yvette’s sessions blend real-world examples, theory, and discussion, ensuring participants leave with practical tools they can apply immediately in their work.
📅 Event Details
🗓 Date & Time: Wednesday, 9th April 2025, 10:00 AM – 1:00 PM
💻 Location: Live Online via Microsoft Teams
🎟 Standard Price: £60 (Group discounts available for 5+ bookings)
👉 Register now at: www.socialcareskills.co.uk/events
This session is ideal for anyone working in care, support, or education settings — from support workers and keyworkers to managers and team leaders — who want to strengthen their ability to communicate with purpose and connection.
